Intelligent Opinions » Gripes

Beware of Bell Canada

admin — Wed, 25 Apr 2007 01:47:01 +0000

You have to hand it to blogs. They are revolutionizing the way customer service and feedback work. Bell Canada takes a lot of heat for being such an awful company. So many bloggers write things like “Bell Canada Sucks” that it’s only a matter of time until they clean up their act. (We hope).

Beware of Verizon!

admin — Wed, 14 Mar 2007 05:53:22 +0000

When I moved to Boston, I had endless problems with Verizon. No matter what service I used them for, there were always problems. I could go on and on but you get the message. Many bloggers around the Internet claim that “Verizon sucks” and I tend to agree. Their mobile phone unit has grown to be huge but I’m still not a fan. The problem lies in their customer service: sales and tech support have been just horrible to me and some of my friends. Just bad news all around. I don’t get sucked into their ads and instead prefer to stay away. I mean, even their web address is www22.verizon.com rather than www.verizon.com. I there’s a disorganized explanation for that one!

Corporate Five Finger Discounts

admin — Tue, 13 Feb 2007 05:49:26 +0000

Everyone works to make a living but some seem to think they are above the law. These superior attitudes have to change. When you look at all of the mega-corporation corruption around the world, it should sicken you. I know it makes me ill to see how CEOs and top executives flog the system to do their bidding, often at the expense of employees and tax-payers.

MBNA Class Action Lawsuit for Telemarketing (and 514-315-0512)

admin — Thu, 02 Nov 2006 15:18:06 +0000

I am tired of MBNA’s phone calls. I really am. I haven’t blogged in a couple of months because I’ve been incredibly busy. Only the MBNA telemarketing machine could prompt me to come out of my blog-writing break by disrupting me beyond repair, ruining my day (yet again) and reducing my productivity at work to zero. (MBNA has merged with Bank of America according to their website).

Here is a summary of the call:

MBNA: Hi (how are you? blah blah).

Me: What number did you call? (I have another number forwarded so I wanted to know which he was calling).

MBNA: The computer picked it. I don’t know.

Me: Please remove me from your system.

MBNA: Ok.

Me: How can you remove me from your system if you don’t even know who you called?! (Is there an automatic system for removal built in? If there is, he didn’t appear to know about it).

Me: Let me speak to your manager.

MBNA: He’s in a meeting. (Of course he is…).

Me (yelling): I want to speak to your boss NOW. Don’t call me and then tell me your boss is not available.

MBNA (Puts me on hold): He can’t come, he’s in a meeting.

[This happens twice. If he was so sure the boss was in a meeting, why did he check twice??!!].

Me: What name is on the system?

MBNA: Peter.

Me: Peter WHAT?!

MBNA: Peter R.

Me (yelling): That’s not my name and there are millions of “Peter R’s” out there.

MBNA: (Hangs up on me).

I am sick and tired of dealing with companies who do not provide a clear, simple, and easy way to “unsubscribe” from their lists. This has to stop. Maybe I should consider a class action lawsuit. Are you with me? Do these telemarketers harass you as well?

Most people who I come across in daily life are so goddam stupid

admin — Thu, 20 Apr 2006 22:26:19 +0000

It’s unreal how many stupid people one encounters on a daily basis. In less than an hour of going out and running errands this afternoon, I ran into a number of complete idiots.

Oh! Here’s one now… The garage door in my building was being replaced and the company said it would be done by noon. Now you know that these companies install garage doors EVERY SINGLE DAY so they know how long it takes? Correct? Of course not (or I wouldn’t be writing this post). They miscalculated by 4 hours and it was completed at 4pm. How goddam stupid do you have to be to not know how long a ROUTINE INSTALLATION is going to take. Anyways, it screwed me over because I couldn’t get my car out of the garage and I missed 2 appointments. Idiots.