When I moved to Boston, I had endless problems with Verizon. No matter what service I used them for, there were always problems. I could go on and on but you get the message. Many bloggers around the Internet claim that “Verizon sucks” and I tend to agree. Their mobile phone unit has grown to be huge but I’m still not a fan. The problem lies in their customer service: sales and tech support have been just horrible to me and some of my friends. Just bad news all around. I don’t get sucked into their ads and instead prefer to stay away. I mean, even their web address is www22.verizon.com rather than www.verizon.com. I there’s a disorganized explanation for that one!
Everyone works to make a living but some seem to think they are above the law. These superior attitudes have to change. When you look at all of the mega-corporation corruption around the world, it should sicken you. I know it makes me ill to see how CEOs and top executives flog the system to do their bidding, often at the expense of employees and tax-payers.
The year has barely begun, yet there are so many great commercials!
I visited one of my most visited websites www.dictionary.com to look up the word “Lifer” and see if I could find an appropriate definition. It turns out the site is missing one of my most used common explanations. It typilly refers to people stuck in prison or people who stay in the military for the duration of rest of their lives.
The new definition: Mine!
A lifer is essentially someone who does shleppy work. You might be a lifer (or actually, you are more likely to be one or become one if…) you dropped out of high school, you may have had a good job but now you’re so bored with it that people around you get sucked into your misery, and other reasons. Care to add some points… by all means!
I am tired of MBNA’s phone calls. I really am. I haven’t blogged in a couple of months because I’ve been incredibly busy. Only the MBNA telemarketing machine could prompt me to come out of my blog-writing break by disrupting me beyond repair, ruining my day (yet again) and reducing my productivity at work to zero. (MBNA has merged with Bank of America according to their website).
Here is a summary of the call:
MBNA: Hi (how are you? blah blah).
Me: What number did you call? (I have another number forwarded so I wanted to know which he was calling).
MBNA: The computer picked it. I don’t know.
Me: Please remove me from your system.
MBNA: Ok.
Me: How can you remove me from your system if you don’t even know who you called?! (Is there an automatic system for removal built in? If there is, he didn’t appear to know about it).
Me: Let me speak to your manager.
MBNA: He’s in a meeting. (Of course he is…).
Me (yelling): I want to speak to your boss NOW. Don’t call me and then tell me your boss is not available.
MBNA (Puts me on hold): He can’t come, he’s in a meeting.
[This happens twice. If he was so sure the boss was in a meeting, why did he check twice??!!].
Me: What name is on the system?
MBNA: Peter.
Me: Peter WHAT?!
MBNA: Peter R.
Me (yelling): That’s not my name and there are millions of “Peter R’s” out there.
MBNA: (Hangs up on me).
I am sick and tired of dealing with companies who do not provide a clear, simple, and easy way to “unsubscribe” from their lists. This has to stop. Maybe I should consider a class action lawsuit. Are you with me? Do these telemarketers harass you as well?
If you know anything about offline and Internet marketing, you know that the customer is increasingly becoming important. Here are a couple of stories.
A while back I ordered a sub in a Subway restaurant in Newton (MA) where the owner who was an obviously disgruntled franchise owner. He went on about how “the amount of product” is “built into the price” and the fact that I wanted extra tomatos was an issue. Aside from making me feel very uncomfortable, he didn’t take note that all I wanted was tomatos and lettuce (no cheese, nothing else) which saved him money anyways. Well, a few months later I drove by and he was out of business. What came first, the bad attitude leading to a lack of customers or the lack of customers leading to the bad attitude?
In 2005, the Subway stamps program was cancelled. Apparently people were selling them on ebay and there were counterfitters and such. Well, that’s fine except that the price of Subway subs accounts for that extra one. When you order 10 subs you get one free. Well, where’s our discount?? It must have been a great time to buy stock in the company since there was surely a jump in profits.
Summer is supposed to be the slow season but I’ve been busier than ever! More soon!
That said, I have sooo much to blog about and I’ll do so soon enough!
Microsoft has a broken system in one of their small business offerings. It’s been broken for months. Rather than say so on their website, they continue to waste people’s time. I waited and waited but the system is STILL broken. AAARGH!!
I recently blogged about how Marissa was a useless character and on tonight’s season finale of the OC, she died. Ryan was driving a car with her as the passenger and Volchok got drunk and rammed the car off the road. It spun down a hill and bye bye Marissa. The entire episode built up to it as she made her peace with everyone as she was leaving to work on a ship with her father anyways.
Lots of death in the air this season on Fox’s top shows. That surfer guy died in an earlier episode of the OC and course Superman’s dad died a few weeks ago.
Ok, enough of that. I’ll get back to proving the U.S. Government attacked the US on 9-11 as soon as I have time.
